Saturday, June 04, 2005
Blame The Man That Writes The Instruction Manual
I find it amazing how busy computer technical support sites can be. Rooms full of cubicles with a reference manual to thumb through on each desk and a supervisor within shouting distance. As much as I dislike having to call for help here and there, it is always my first option in fixing a problem. But, what I find interesting is a little line of text usually next to the service phone number which reads: For troubleshooting tips, go to our Web site at www.ineedhelp.com. My computer is in pieces on the floor and they want to rub it in that I can't log on right now to get help. Bastards!
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2 comments:
That's classic! Here's another one for you. When you buy a motherboard some manufacturers tell you to go to the website to update the bios. Same problem. Unless you have another computer, you're SOL.
When you install certain distros of Linux, you're told to go to the website to get directions for the install. Hello... no operating system here...
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